职位详情 公司信息

前台接待

职位描述
协助酒店管理层和客人之间保持良好的关系,负责酒店的操作方面的维护,负责每日检查并跟进。与其他部门保持联络,确保高效、礼貌的服务。
职位要求
1.Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
能有效的用英语沟通交流。
2.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅长于处理宾客关系,能快速有效的应对各种问题。
3.Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
联系方式
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